Operations Manager

Pay: $120,000–$150,000 + Bonus Opportunity
Full-Time | Year-Round Work | Company Vehicle Provided

American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services, is seeking an experienced and driven HVAC Operations Manager to lead our service and sales teams. This is a high-impact leadership role responsible for driving operational excellence, team performance, revenue growth, and exceptional customer satisfaction.

If you are a proven HVAC leader with strong business acumen and a passion for developing teams, this is an excellent opportunity to join a stable, growing national organization.

We are seeking a strategic and results-oriented Operations Manager to lead our service and installation departments. In this role, you will be responsible for the full lifecycle of branch operations—from labor burden management and inventory control to driving revenue through technician-led sales. You will act as a key partner to the General Manager, ensuring the branch meets its financial targets while maintaining the highest standards of OSHA safety and customer experience.

What We Offer:

• Company-provided take-home vehicle, fuel card, and maintenance

• Medical insurance available after 31 days (low-cost plans available)

• Dental and vision insurance

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match
• Paid time off and paid holidays
• Company-paid life insurance
• Ongoing HVAC training and clear career advancement paths
• Strong leadership support
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
• Learn more by visiting www.myarsrewards.com/ 

As an Operations Manager, you will:

• Lead and mentor a team of HVAC professionals - service, install, and/or sales teams, including hiring, training, scheduling, and performance management
• Supervise and delegate daily operations to ensure efficiency, productivity, and quality workmanship
• Coach, train, and mentor technicians, installers, and sales team members to improve performance and drive results
• Drive revenue growth, achieve monthly budget targets, and manage labor and material expenses
• Oversee scheduling, job assignments, and field operations to optimize productivity
• Provide technical guidance and operational support to field teams
• Conduct job site inspections and audits to ensure quality, safety, and compliance with company standards
• Review reports, track KPIs, and support the General Manager with operational planning and data analysis
• Resolve customer concerns and ensure a high level of customer satisfaction
• Ensure compliance with safety regulations, company policies, and local codes

This position offers strong earning potential, leadership growth, and the opportunity to make a direct impact on business performance and team success.

What You Need:

• 4 years Operations Manager or HVAC General Manager experience within a multi-million dollar company
• Proven leadership experience in HVAC operations or service management
• Strong knowledge of residential HVAC systems, installation, service, and sales
• Experience managing teams, driving performance, and achieving KPIs
• Understanding of P&L, budgeting, and operational metrics
• Excellent communication, leadership, and problem-solving skills
• Ability to operate in a fast-paced, dynamic environment and adapt to changing priorities
• Strong computer and organizational skills
• Valid driver’s license with clean driving record
• Must pass background check and drug screening

Why Join ARS?

ARS is a national leader in heating, air conditioning, ventilation, plumbing, and electrical services. We invest in our HVAC team with competitive pay, top benefits, and long-term career opportunities.

Apply today to build a high-earning Operations Management career with ARS.

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.