Assistant General Manager

Compensation: $120,000–$150,000 + Bonus Opportunity
Full-Time | Year-Round | Company Vehicle Provided

American Residential Services (ARS) is the nation’s largest provider of residential HVAC, Plumbing, and Electrical services, employing over 7,000 professionals nationwide. With over 45 years of experience, we offer stability, career advancement, and industry-leading support.

Check out what we offer:

• Company-provided take-home vehicle, fuel card, and maintenance

• Medical insurance available after 31 days (low-cost plans available)

• Dental and vision insurance

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match
• Paid time off and paid holidays
• Company-paid life insurance
• Ongoing HVAC training and clear career advancement paths
• Strong leadership support
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
• Learn more by visiting www.myarsrewards.com/ 

The Assistant Operations Manager supports the day-to-day operations of the service center, helping to drive technician performance, operational efficiency, and customer satisfaction. This role assists leadership with managing staff, monitoring performance metrics, and ensuring operational standards are met.

This is an excellent opportunity for a proven HVAC leader ready to step into senior leadership.

• Supports the management of daily service center operations to ensure efficiency and service quality
• Assist in supervising, coaching, and developing technicians and support staff.
• Help monitor technicians productively, sales performance, and operational metrics.
• Support scheduling, dispatch coordination, and workload distribution
• Assist with hiring, onboarding, and training new team members
• Help implement operational plans to achieve revenue and profitability goals
• Assist in resolving customer concerns to ensure satisfaction and retention
• Support inventory control, warehouse coordination, and material management
• Ensure compliance with company policies, safety standards, and procedures
• Assist leadership with reporting, performance tracking, and operational improvements.

Skills we're seeking:

• High School diploma or general education degree (GED)
• 3-5 years of HVAC or plumbing-related service industry leadership experience
• Prior experience as a supervisor or assistant manager preferred
• Strong understanding of business operations, P&L, and budgeting
• Proven success leading a team to achieve branch/corporate objectives
• Proficiency with computers and operational systems
• Excellent negotiation, communication, and presentation skills
• Ability to drive performance in a fast-paced, results-driven environment
• Valid driver’s license required

If you are interested in joining our team, please apply today!

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.