Dispatcher/Customer Service

Position: Dispatcher

Pay: $20 - $23 per hour
Schedule: 10:30 am-7:00 pm with rotating weekends (one day off during the weekdays
Full-time, year-round work

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services, with 7,000+ team members and over 45 years of experience. We are currently searching for a dispatcher position to ensure that our service technicians are dispatched efficiently and that customer needs are met promptly.

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Insurance is available after 31 days

• Low-cost medical (as low as $5/week)

• Dental, vision, HSA/FSA

• 401(k) with company match

• 13 days PTO + 8 paid holidays

• Company-paid life insurance

• Clean office environment with strong team culture

• Career growth within a national service network

As a Dispatcher You Will: 

• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
• Strong communication and local area knowledge are key to success in this role.
• Managing the daily schedule and communication between customers and field technicians

What You Need As a Dispatcher:

• Prior dispatch, scheduling, or call center experience

• Previous HVAC/Plumbing dispatch experience preferred but not required

• Proficiency in Microsoft Office and multi-line phone systems

• Familiarity with local geography to support route planning

• Must report daily to the office (not a remote position)

• Flexibility to work assigned shifts and weekend rotations as needed

• Must pass background check and drug screening

Why Join ARS?

ARS is a national leader in heating, air conditioning, ventilation, plumbing, and electrical services. We invest in our HVAC installers with competitive pay, top benefits, and long-term career opportunities.

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.