Bilingual Customer Service Rep - Altamonte Springs, FL

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

**MUST BE BILINGUAL - SPEAK FLUENT ENGLISH/SPANISH**

Pay: $19 per hour

Schedule: 24/7 Contact Center – Various shifts, including nights and weekends
Full-time, year-round work

**Prior dispatch experience a plus!

What We Offer:

• Weekly pay via direct deposit
• Commission on top of hourly rate
• Paid training — no HVAC experience required
• Career path into Sales Advisor roles
• Full-time employees also receive:
  • Insurance available after 31 days
  • Low-cost medical (as low as $5/week)
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • Paid time off + holiday pay
  • Company-paid life insurance

Deliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office.

— THIS IS NOT A REMOTE POSITION

What You Need:

• Prior experience in a customer service or call center environment (prior dispatch experience a plus)

• Proficiency with Microsoft Office and computer-based systems

• Ability to handle multi-line phones with accuracy and composure

• Must report daily to the office (no remote work available)

• Weekend and shift flexibility may be required

• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.