Administrative Assistant / Scheduling and Customer Service

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

Pay:$18/hr depending on experience 

Schedule: Tuesday-Friday, 8:00am-5:00pm and Saturday 8:00am-4:00pm

Check out what we offer:

• Access to insurance available at 31 days of employment
• Low-cost Medical Insurance options, starting at $5 per week
• Dental and Vision Insurance options
• Health Savings Account or Flexible Spending Account
• 401(k) with company match
• HSA and Flexible Spending Account
• Paid Time Off & Holiday Pay
• Company paid life insurance
• Learn more by visiting www.myarsrewards.com/ 

Provides administrative support to all office management and sales staff. Organizes and manages processes and maintain documentation in support of the operation.

• Contacting customers to renew their HSP plans, handling customer concerns about current HSP plans, selling new HSP plans to customers. Dealing with collections for HSP plans.
• Phones/tablets -setting up phones and tablets for employees, assisting with mobility issues, rolling out new devices when upgrades are issued by hastings, reviewing reports for active lines that are eligible for disconnection due to nonuse.
• Uniforms ordering uniforms for new hires, scheduling for laundry company to pick up uniforms from terminated employees, keeping inventory of uniforms in stock.
• Extended warranties -purchasing extended warranties for AOR jobs when they are sold to a customer.
• Help with permits/inspections as needed-calling customers to get inspections scheduled, sending out letters, scheduling miscellaneous jobs to fix failed inspections.

• HS diploma, or GED equivalent, is required.
• An Associate’s degree in business administration or other administrative training is desired.
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
• Must be computer literate with knowledge of Microsoft Office. 
   

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts depend on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.