Retail Program Manager - San Jose, CA

Atlas Trillo is part of a leading HVAC service provider partnered with a prominent "Big Box" retailer. Committed to growth and excellence, we are seeking a Retail Program Supervisor to spearhead our sales lead generation team. This role offers a dynamic opportunity to lead, coach, and drive performance within our retail store partnerships.

What We Offer:

• $70,000 – 78,000/year depending on experience
• Annual bonus opportunity
• Company provided vehicle with gas card, cell phone and laptop
• Comprehensive benefits package including medical, dental, vision & life insurance
• $5 a week medical plan option
• 401(k) plan with company match
• 13 days paid PTO and 8 holidays
• Quality, comprehensive paid training programs
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.) 
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

• Manage hourly/daily performance, schedules and activities to achieve branch goals
• Interview, recruit and select talented Sales Lead Generators
• Hold weekly meetings to inform, educate, and motivate
• Employee accountability including providing individual and team progress updates vs. goals
• Role-play to improve customer approach, objection handling, and lead setting skills
• Provide training on technical issues affecting the store program
• Provide notice of upcoming store events (pre-planned calendar), changes in signage, promotional dates, store credit variations, etc.
• Spend 60-65% of time in the field with Lead Generators and Store Management
• Meet and/or exceed established departmental business performance standards for lead generation, staffing, and leads ran
• Develop and maintain positive, direct, working relationships with retail store personnel and area management
• Meet with store managers and/or Home Services team members to provide performance updates and notify of schedule or staffing changes
• Inspect store displays for compliance to current signage requirements / changes
• Schedule and implement planned store “events”, being sure to involve Store Management
• Product knowledge training sessions conducted with Store Associates and Department Heads in each store at least every other month

Requirements

• A High School diploma, or GED equivalent. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted
• Three years of demonstrated sales experience and management
• Availability to work a five-day workweek, including weekends
• Service industry experience and/or HVAC knowledge a plus
• Strong interpersonal, organizational, communication and selling skills are required
• Excellent communications recruiting and interviewing skills
• Self-motivated and goal-orientated mindset.
• Must pass background check, drug screen, and MVR.

If you are interested in joining our team, please apply today.

We are an Equal Opportunity Employer. We are committed to providing reasonable accommodations to qualified individuals with disabilities in compliance with the Americans with Disabilities Act.