Retail Program Manager - Raleigh

Location: Raleigh and surrounding areas
Pay: $57,000–$65,000 per year plus performance incentives (total compensation package $80,000+ per year)

American Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day.

To support our growth, ARS has partnered with leading home improvement retail stores to offer heating, cooling, and indoor air quality solutions. We are seeking a motivated leader to oversee this program, manage store partnerships, and drive lead generation success across multiple locations.

What We Offer:

• Insurance access after 31 days of employment

• Low-cost medical insurance (starting at ~$5/week)

• Dental and vision insurance options

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off and holiday pay

• Company-paid life insurance

• Take-home company vehicle, gas card, and maintenance plan

What You’ll Do:

• Recruit, train, and manage all personnel in the retail sales program to meet daily and weekly lead goals

• Oversee associate performance, schedules, and activities to achieve service center targets

• Hold weekly meetings to inform, educate, and motivate team members

• Provide progress updates on individual and team goals

• Train staff on technical and seasonal topics (IAQ materials, HVAC equipment, etc.)

• Create internal competitions and challenges to boost team performance

• Spend 60–65% of time in the field with SSAs and retail store management

• Build and maintain strong relationships with retail store personnel and area management

• Coordinate store events and communicate schedule or staffing changes

What You’ll Bring:

• Minimum 2 years of proven sales experience

• Strong interpersonal, organizational, communication, and selling skills

• Ability to work evenings and weekends with minimal supervision

• Ability to read and interpret training materials

• Related experience or advanced training (or equivalent combination of education and experience) preferred

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.