Dispatcher - Provo UT

YES! Air Conditioning, Heating, Plumbing & Electric is one of the nation's leading providers of plumbing and heating/air conditioning and we currently have an excellent opportunity for a Dispatcher to join our team.

We offer

• $21.00 – 23.00/hr. depending on experience
• Comprehensive benefits package including medical, dental, vision & life insurance
• 401(k) plan with company match
• Paid PTO and holidays
• Quality, comprehensive paid training programs
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.) 
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
• Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success!

• Answer customer calls within a busy office
• Set and schedule technician appointments for jobs
• Enter customer data into the computer
• Respond in a timely fashion to customer queries
• Resolve and assist customers by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements

• High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education
• One or more years of experience as a dispatcher
• Ability to work Monday-Friday 8:00 am - 5:00 pm, with possibility of weekends
• Ability to thrive in a fast-paced environment
• A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices
• Excellent organizational skills and the ability to coordinate multiple appointments
• Demonstrated listening, written/verbal communication, and interpersonal skills
• Proven ability to meet and exceed set goals
• Excellent customer service skills and experience gathering customer information and keying it into a computer
• Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word
• Knowledge of the local geographic territory

If interested in joining our team and growing your career, please apply today!

All candidates are required to undergo pre-employment drug screen and employment background checks. Tarpy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.