Multi Unit Retail Manager - Regional

Join a trusted leader in heating, cooling, and indoor air quality since 1985! Brothers Heating, Cooling, and Plumbing is seeking a dynamic Retail Program Manager to drive success within our partnered retail locations across the Charlotte area.

As the Retail Program Manager, you'll recruit, train, and lead a team of over 15 Sales Lead Generators operating in 10+ retail stores. Your team’s mission? Set appointments for our sales and service professionals, delivering exceptional customer experiences while driving growth.

If you’re a results-driven leader with a passion for coaching and sales, we want to hear from you!

• Access to insurance available at 31 days of employment
• Low-cost Medical Insurance options, starting at $5 per week
• Dental and Vision Insurance options
• Health Savings Account or Flexible Spending Account
• 401(k) with company match
• HSA and Flexible Spending Account
• Paid Time Off & Holiday Pay
• Company paid life insurance
• Learn more by visiting www.myarsrewards.com/ 

Why Join Us?

• Be part of a nationally recognized company with a legacy of excellence.
• Lead a motivated team and make a direct impact on company success.
• Enjoy a collaborative, supportive, and high-energy work environment.

• Team Leadership: Recruit, train, and motivate Sales Lead Generators to exceed performance goals.
• Performance Management: Monitor daily activities and schedules to achieve branch objectives.
• Coaching & Training: Conduct role-playing sessions and provide ongoing technical and sales training.
• Relationship Building: Develop strong partnerships with store personnel and management to maximize opportunities.
• Field Engagement: Spend 60-65% of your time in the field supporting your team and fostering store relationships.
• Event Planning: Organize and oversee store events, ensuring alignment with promotional goals.
• Product Knowledge: Conduct bi-monthly training sessions for store associates and department heads.
• Accountability: Provide regular progress updates to team members and senior management.

• At least 3 years of experience in sales and management, with a proven track record of meeting and exceeding goals.
• Strong communication, recruiting, and interpersonal skills.
• A self-motivated, goal-oriented, and positive attitude.
• Flexibility to work a five-day schedule, including weekends.
• Experience in marketing or retail environments is a plus.
• A combination of related experience, training, and education will be considered.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.