Inbound Customer Service Representative - Corona, CA

ID
2023-37217
Category
CSRs
Employment Type
Full-Time
Location : Location
US-CA-Corona
Compensation Range
$16-$18

Overview

AMERICAN RESIDENTIAL SERVICES, a national leader in residential and commercial plumbing and HVAC services, is seeking INCREDIBLE Inbound Customer Service Representatives to join our Corona CA, Call Center. A qualified candidate must have the ability to work in a fast paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constructive coaching and feedback.

 

This position is for full time employment and does require evenings and weekends. Service industry experience highly preferred!

 

What ARS/RR can offer YOU:

 

*GREAT HOURLY PAY AND MONTHLY INCENTIVES!

 

*WORK FOR A COMPANY WITH NATIONAL PRESENCE!

 

*WE OFFER YEAR ROUND WORK (RECESSION/COVID PROOF INDUSTRY)!

 

*ON-GOING TRAINING AND CAREER DEVELOPMENT OPPORTUNITIES!

 

*A COMPREHENSIVE BENEFITS PACKAGE (including):

  • Medical Heath Benefits – Cigna and Kaiser plans
  • Vision
  • Dental
  • Company-paid HealthiestYou.com subscription – Teledoc service
  • Flexible Spending Account
  • 401(K) with company match
  • 13 days paid time off
  • 8 holidays paid time off
  • Life insurance paid by company

Responsibilities

  • Answering inbound calls
  • Scheduling appointments
  • Making outbound calls
  • Addressing customer concerns
  • Working with dispatchers, managers, and technicians to provide excellent customer service
  • Provide timely response and feedback to the customer regarding inquiries or maintenance agreement schedules

Qualifications

  • 2 or more years of call center customer service experience required.
  • Willing to sit for long periods of time
  • Flexible schedule - position requires working evenings, weekends, and holidays
  • Must be at least 18 years of age
  • High school diploma or GED equivalent

If you are self-motivated with a great work ethic and the ability to provide excellent customer service we want you on our team!

 

Apply online https://careers-ars.icims.com/jobs/seach or call Sonia (951)441-5821 to schedule your interview

 

We require background checks and drug tests on all employees. American Residential Services will consider qualified applicants in a manner and in compliance with the California Fair Chance Act (AB 1008). 

 

ARS/Rescue Rooter - Making it work! Making it right!

 

We are an equal opportunity employer

 

AA EOE M/F D/V

 

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