Dispatcher (8108)

Rescue Rooter, a national leader in residential and commercial plumbing services, is currently seeking a bright and assertive Dispatcher for our Corona Call Center. A qualified candidate must have the ability to work in a fast paced environment while providing exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to coaching and feedback.

• Dispatching Technicians to job sites in multiple states
• Answering inbound calls 
• Communicating with customers about appointment times and delays 
• Working with Customer Service Representatives, Managers, and Technicians to provide excellent service

• 2 years service dispatching experience required (preference given to candidates with plumbing or HVAC industry experience). 
• 2 years customer service experience required. 
• Excellent communication & computer skills. 
• Must be able to work a flexible schedule including evenings, weekends, and holidays. 
• Must be able to remain on the phone for the entire duration of the scheduled shift.  
• Must have a high school diploma or GED. 

We require background checks and drug tests on all employees. American Residential Services will consider qualified applicants in a manner and in compliance with the California Fair Chance Act (AB 1008). 

ARS/Rescue Rooter - Making it Work! Making it Right!

We are an equal opportunity employer

AA EOE M/F D/V