Dispatcher (8108)

ID
2023-37159
Category
Dispatchers
Employment Type
Full-Time
Location : Location
US-CA-Corona
Compensation Range
$16 - $18

Overview

Rescue Rooter, a national leader in residential and commercial plumbing services, is currently seeking a bright and assertive Dispatcher for our Corona Call Center. A qualified candidate must have the ability to work in a fast paced environment while providing exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to coaching and feedback.

Responsibilities

  • Dispatching Technicians to job sites in multiple states
  • Answering inbound calls 
  • Communicating with customers about appointment times and delays 
  • Working with Customer Service Representatives, Managers, and Technicians to provide excellent service

Qualifications

  • 2 years service dispatching experience required (preference given to candidates with plumbing or HVAC industry experience). 
  • 2 years customer service experience required. 
  • Excellent communication & computer skills. 
  • Must be able to work a flexible schedule including evenings, weekends, and holidays. 
  • Must be able to remain on the phone for the entire duration of the scheduled shift.  
  • Must have a high school diploma or GED. 

We require background checks and drug tests on all employees. American Residential Services will consider qualified applicants in a manner and in compliance with the California Fair Chance Act (AB 1008). 

 

ARS/Rescue Rooter - Making it Work! Making it Right!

We are an equal opportunity employer

AA EOE M/F D/V

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