Customer Service Representative

ID
2022-34779
Category
CSRs
Employment Type
Full-Time
Location : Location
US-KS-Overland Park
Compensation Range
$17.00-$20.00/HR DOE

Overview

GROW WITH THE PROS AND ENJOY REAL STABILITY

 

Bob Hamilton Plumbing, HEating and Air is looking for an outgoing, customer focused Rep in Overland Park, KS. 

 

Only the best of the best work for the largest and fastest-growing leader in residential services: ARS-Bob Hamilton®. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide advancement potential and the chance to give back.

 

***NOW OFFERING A $500 SIGN ON BONUS. 

Shifts: Sunday-Wednesday 8am-7pm or Wednesday-Saturdy 8am-7pm

Responsibilities

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

Qualifications

What You Need to Succeed and Grow with the Pros

 

 

Required Credentials:

  • Must have open availaiblity Monday - Thru Sunday from 7am - 7pm. 40 hours/Full Time 
  • Ability to thrive in a fast-paced environment.
  • A strong degree of self-motivation to provide exceptional customer service.
  • Demonstrated listening and verbal communication skills.
  • Proven ability to meet and exceed set goals.
  • Experience gathering customer information and keying it into a computer.

Preferred Credentials:

  • Service-industry experience.
  • Call-center or customer service experience.
  • Bilingual English/Spanish fluency.
  • Willingness and ability to work evenings and weekends.

How We Reward Your Professionalism

 

Pay $17.00-$20.00/HR! DOE

 

Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). Part-time employees receive competitive pay, comprehensive paid training, and 401(k) with company match. In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.

 

 

All candidates are required to undergo pre-employment drug screen and employment background checks.

 

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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