Dispatcher (Saint Petersburg, FL)

Employment Type
Location : Location
Compensation Range


Only the best of the best work for the largest and fastest-growing leader in residential services: ARS-Rescue Rooter®. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide year-round work, advancement potential, and the chance to give back.


Office: Saint Petersburg, FL

Pay: $16/hr, starting pay.

Opportunity: Full Time employment with benefits available

Branch Open: M-F 7am to 7pm, Saturday 7am- 4:30pm

Our ideal candidate will have open availability between these hours and will be able to work rotating weekends.


The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries, and make outbound calls to customers to schedule appointments for maintenance agreements.


What You Need to Succeed and Grow with the Pros


Required Credentials:

  • One or more years of experience as a dispatcher. 
    • Preference given to those with dispatch within HVAC or an equivalent service industry. 
  • Ability to work full-time outlined schedule above with rotating weekends. 
  • A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices.
  • Excellent organizational skills and the ability to coordinate multiple appointments.
  • Demonstrated listening, written/verbal communication, and interpersonal skills.
  • Proven ability to meet and exceed set goals.
  • Experience gathering customer information and keying it into a computer.
  • High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education.
  • Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word.
  • Knowledge of the local geographic territory.
  • All candidates are required to undergo pre-employment drug screen and employment background checks.

How We Reward Your Professionalism:  Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA).  


Apply Your Skills to the Best in the Business. Join our winning team and apply today!


ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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