Plumbing Supervisor - P1 or NC Plumb Tech License

Brothers HVAC and Plumbing, servicing the Carolina’s plumbing needs since 1985. We are currently searching for a Plumbing Supervisor with a P1 NC Plumbing License OR a NC Plumbing Technician License.

NOW OFFERING A $3000 SIGN ON BONUS

• Professionally represent Brothers Air Heat & Plumbing to our customers including with visual, verbal and written expression.
• Manage productivity on installation jobs by helping to coordinate logistics for materials and equipment and holding field staff accountable to job time frames
• Maintain quality on installation jobs as measured by company standards, inspection pass rates and re-call rates.
• Maintain customer satisfaction on installation jobs by ensuring thorough communication and as measured by customer surveys and referral rates.
• Train and supervise field staff in installation methods and practices to achieve the above goals and to maintain safe practices.

ESSENTIAL TASKS

• Coordinate and schedule, manpower, materials and equipment for productivity
• Visit and inspect jobs for training purposes and to verify quality and safe practices
• Attend and/or facilitate meetings to train field staff on procedures and practices
• Provide technical assistance to mechanics as needed
• Assist with interviewing and hiring of installation plumbers
• Follow up with customers to address outstanding issues and ensure 100% satisfaction
• Prepare and take action on reports detailing productivity, quality and customer satisfaction by job type and installation crew.
• Assist with evening and weekend on-call coverage as necessary
• Other related duties and tasks as needs arise

• Comprehensive knowledge of methods, materials and equipment used in installing plumbing systems including water heaters and excavation jobs
• Understanding and knowledge of hazards and safe practices on plumbing install jobs
• Demonstrated ability to plan labor, materials and logistics to optimize productivity
• Strong verbal and written communication skills including timely follow-up on needs/issues
• Prior supervisory experience preferred and/or combined with demonstrated ability to work proactively with associates to improve job quality and productivity.
• Intermediate proficiency with Microsoft Word, Excel and Outlook applications

EDUCATION AND EXPERIENCE

P-1 license and willingness to become a sub-licensee for the company

Brothers is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, ARS may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.