Dispatcher (Bradenton, FL)

ID
2021-23817
Category
Dispatchers
Employment Type
Full-Time
Location : Location
US-FL-Bradenton
Compensation Range
$16/hr

Overview

Only the best of the best work for the largest and fastest-growing leader in residential services: Unique Services/ARS-Rescue Rooter®. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide year-round work, advancement potential, and the chance to give back.

 

Office Location: 4515 19th Street Court East Bradenton, FL 34203

Pay: $16/hr, depending on experience

Opportunity: Full Time employment with benefit opportunities available

Responsibilities

The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries, and make outbound calls to customers to schedule appointments for maintenance agreements.

Qualifications

  • One or more years of experience as a dispatcher. 
    • Preference given to those with dispatch within HVAC or an equivalent service industry. 
  • Open scheduling availability with ability to work rotating weekends.
  • A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by automobile tracking devices.
  • Excellent organizational skills and the ability to coordinate multiple appointments.
  • Demonstrated listening, written/verbal communication, and interpersonal skills.
  • Proven ability to meet and exceed set goals.
  • Experience gathering customer information and keying it into a computer.
  • High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education.
  • Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word.
  • Knowledge of the local geographic territory.
  • All candidates are required to undergo pre-employment drug screen and employment background checks.

How We Reward Your Professionalism:  Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA).  

 

Apply Your Skills to the Best in the Business. Join our winning team and apply today!

 

Unique Services/ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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