Call Center - Customer Service Rep

ID
2020-19230
Category
CSRs
Employment Type
Full-Time
Location : Location
US-NJ-Tinton Falls
Compensation Range
15

Overview

AJ PERRI, providing HVAC, Plumbing and Electrical expertise to New Jersey for over 50 years!

 

We are experiencing an extremely high call volume and would like to add depth to our call center operation IMMEDIATELY. If you have the skills we seek, APPLY TODAY!

Responsibilities

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

 

Shift Detail - Four 10 hour shifts each week! 3 week days, one fixed weekend day of your choosing 

 

  • Monday - Friday - 10:30 am - 9:00 pm
  • Saturday - 8:30 am - 7 pm
  • Sunday - 7 am - 7 pm 

 

We look for those who can work either a permanent Saturday or a Sunday.

 

 

 

Salary Details;

  • Starting at $15.00 per hour!

Qualifications

Required Credentials:

  • Ability to thrive in a fast-paced environment.
  • Call Center Customer Service experience required. 
  • A strong degree of self-motivation to provide exceptional customer service.
  • Demonstrated listening and verbal communication skills.
  • Proven ability to meet and exceed set goals.
  • Experience gathering customer information and keying it into a computer.

Preferred Credentials:

  • Service-industry experience.
  • Willingness and ability to work evenings and weekends.

How We Reward Your Professionalism

 

Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). 

 

All candidates are required to undergo pre-employment drug screen and employment background checks.

 

AJP is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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