Retail Sales Program Manager (Nashville, TN)

SSA Supervisors
Employment Type
Location : Location
Compensation Range
$45-50k plus bonus


The Retail Sales Management position will oversee sales lead generation within 10+ retail stores throughout the greater Nashville area. We are looking for someone with experience managing and training 10-20 sales employees.  Retail hours & weekends are required. 


This is a full-time salaried position.  $50-60k(DOE) plus monthly bonus.


To be successful in this role you will be a motivated leader with a great personality, who has experience with sales training and management throughout multiple big-box retail locations and who has proven experience hitting P&L goals.  In this position you will recruit, train, and direct all personnel within the retail sales program to obtain daily/weekly specified lead goals.


  • Manage hourly/daily sales support associate (SSA) performance, schedules and activities to achieve service center goals.
  • Hold weekly SSA meetings to inform, educate, and motivate individual team members.
  • Provide individual and team progress updates vs. goals.
  • Provide training on technical issues affecting the retail program (seasonal changes, IAQ materials, HVAC equipment, etc.).
  • Create competitive atmosphere between SSAs with internal contests for leads or challenges to a neighboring branch such as a “race” to a pre-determined goal, etc.
  • Spend 60-65% of time in the field with SSAs and retail store management.
  • Meet and / or exceed all ARS-Rescue Rooter established departmental business performance standards for lead generation, SSA staffing, and leads run.
  • Develop and maintain positive, direct, working relationships with retail store personnel and retail store area management.
  • Meet with retail store managers and/or home services team members to provide performance updates and notify of schedule or staffing changes.
  • Schedule and implement planned store “events”, being sure to involve Store Management.


  • Must be available to work weekends and holidays
  • Minimum 3 years store management experience in retail sales
  • Experience leading and developing teams of 10+ employee's
  • Experience working in a fast paced and changing environment
  • Ability to multi-task, while being attentive to Customers and remaining flexible to the needs of the business
  • Strong interpersonal, organizational, communication and selling skills are required. 

Preference will be given to candidates with experience managing multiple retail stores and/or kiosk locations with proven success in generating business leads and sales revenue. 


All candidates are required to undergo pre-employment drug screen and employment background checks.


ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.


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